P.S.S. Imaging Inc is looking for a high energy, self-starting front desk superstar. The receptionist is the first impression of our facility. It is vital that she/he be helpful, knowledgeable, courteous, and professional. Our Front Desk Customer Service department interfaces directly with customers and works closely with every department to handle each step of the customer’s experience. In addition, our Front Desk staff members will assist as needed with customer inquiries via other channels such as email or phone.
Qualifications for Front Desk Associate
- Answers telephone at reception desk and takes detailed phone messages including the following: date, time, and callback information.
- Greets all visitors and maintains records of all visitors signing in and out.
- Schedules client sessions when requested.
- Maintains records for all clients
- Previous customer service experience is required
- Troubleshoot equipment problems and general account issue
- Preparing and returning orders for customers
- Establishing and maintaining relationships with customers
- May be required to work the Saturday shift at a future date
Qualifications for Front Desk Associate
- Excellent verbal and written communication skills
- Customer focus with a desire to over deliver on quality
- Able to follow instructions clearly to achieve desired results
- Able to stand and move around for long periods at a time
- Flexible to travel to locations as required of the job
- High school diploma or general education degree (GED).
- Ability to work independently and in a team environment.
- Willing to work a varied seasonal schedule, including early mornings and late afternoons.
- Accessibility to reliable, insured transportation to reach assigned locations. Vehicle insurance must be current and in compliance with provincial law.
- Vehicle insurance must be current and in compliance with provincial law.
- Must have a valid driver's license.
