Job Description
Location: Melbourne | Northern Metropolitan
Job type: Full time
Organisation: Austin Health
Salary: Salary not specified
Occupation: Administration/Secretarial, Education and Training, IT and Telecommunications
Reference: 47241
Specialist Clinics Training and Telehealth Coordinator
- Permanent, full time role
- Base salary + salary packaging + super + 5 weeks leave
Specialist Clinics is part of the Access and Demand Division
Specialist Clinics at Austin provides planned non-admitted services that require the focus of an acute hospital services/ specialists to ensure the best outcome for a patient. These services are an important interface in the health system between tertiary hospital services and primary care services.
Currently Specialist Clinics provide over 317,000 attendances per annum making it one of the largest services in the state and largest services providers at Austin Health
We provide access to:
- Medical, Nursing and Allied Health professionals for assessment, diagnosis, and treatment in an outpatient setting
- Ongoing specialist management of chronic and complex conditions in collaboration with community providers pre-and post-hospital care, related diagnostic services such as pathology and imaging, teaching, training and research opportunities
Patients are referred to Specialist Clinics by general practitioners (GPs), specialists, other community-based healthcare providers, as well as clinicians from within areas of Austin Health.
Austin Health Specialist Clinics spans two campuses, across five different geographical areas:
Austin Hospital
- Level 3 Lance Townsend Building
- Level 3 Olivia Newton-John Cancer Wellness & Research Centre (ONJC)
Heidelberg Repatriation Hospital
- Ground Floor Tobruk Building
- Level 2 Centaur Building
- Level 4 Centaur Building
Specialist Clinics is on a journey of innovation, recently implementing digital reform and continuous improvement projects aimed at improving efficiency across all areas of the business to enhance our consumer experience.
About the role:
The Specialist Clinics Training & Telehealth Coordinator will work with Specialist Clinics staff and various departments across the organization, to identify training and educational requirements for new and existing employees undertaking processes related to management of Specialist Clinics patients. This will include training and development of Telehealth services within Specialist Clinics and resources to support training of staff across the organisation.
The Specialist Clinics Training & Telehealth Coordinator will evaluate current gaps in skills and competencies, to assist with the design and development of appropriate training programs and resources. This role will contribute to the creation of a sustainable training system that equips staff with tools for success and improves patient safety.
This position will oversee and lead our employee professional development initiatives, through hosting and supporting training and education programs and support drive continuous improvement initiatives in line with Divisional and Organisational strategies.
About you:
We are looking for a driven and enthusiastic individual who has ..
- Proven work experience as a Training Coordinator, Trainer, Training facilitator or similar role
- Proven experience in delivering training to large numbers of staff in a variety of modalities
- Ability to work as a part of a team whilst managing own workload with minimum supervision ensuring priorities and deadlines are met.
- Excellent ability to deal effectively with, develop, and maintain good relationships with all stakeholders.
- Ability to work with system vendors and project teams, to determine training needs and develop training plans.
Our benefits:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and specials on health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Easy access via public transport, discounted car parking and end of journey facilities for cyclists
- Five weeks annual leave
Inclusion at Austin:
We celebrate, value and include people of all backgrounds, genders, identities, cultures, bodies and abilities. We welcome and support applications from anyone identifying as Aboriginal and/or Torres Strait Islander, physically or culturally diverse, LGBTQIA+, and people of any age.
Work with us!
If you feel this role is right for you, we encourage your early application. All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, please feel free to reach out to the hiring manager.Closing Date: Sunday 27th May 2023
