- Documenting customer interactions in a CRM system or other database.
- Meeting or exceeding call center performance metrics, such as average call handling time, call abandonment rate, and customer satisfaction scores.
- Staying up-to-date on product or service offerings, company policies, and industry trends.
- Participating in training and coaching sessions to improve skills and performance.
Job Type: Full-time
Salary: From Php20,000.00 per month
Benefits:
- Company events
- Discounted lunch
- Opportunities for promotion
- Paid training
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- 13th month salary
- Commission pay
Ability to commute/relocate:
- Angeles, Pampanga: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Delivery Driver: 1 year (Preferred)
