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Customer characterization:
BL CONSULTING is looking for a FINNISH CONTACT CENTER ASSISTANT (M/F) for the Lisbon region, for a client company of national and international reference, which operates in the Contact Centers sector.
Description of functions:
- Execute daily outbound phone calls/emails, contact decision makers, build quick reports, assess needs and close the sale;
- Explain products/solutions and value propositions to businesses of different verticals and sizes and explain how they address client needs;
- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products;
- Develop and lead outbound campaigns from idea generation through to initial pitch, pipeline qualification to deal closure;
- Lead and contribute to team projects to develop and refine our sales process;
- Develop and codify best practices and sales workflows for interactions with prospects;
- Reach out to existing customers to pitch new ancillary products or increase spending in products currently used.
Requirements:
- Have a high level of Finnish and English fluency (B2);
- Have at least 1 year of experience in the same field;
- Have knowledge of CRM system;
- Are outgoing and confident in inbound/outbound phone sales with a great phone manner;
- Have good interpersonal and communication skills, including strong collaboration, influencing, and facilitation Skills;
- Are skilled in compiling and analyzing large amounts of data from multiple sources with strong attention to details;
- Are self-driven, adaptable, and a reliable team player with the ability to work independently and demonstrate flexibility and resiliency.
Offer:
- Strong compensation package (14 monthly payments per year plus bonus);
- Monthly meal allowance paid in voucher card (net);
- 2500€ Signing Bonus;
- Private Health Insurance from day 1;
- Personal and career development programs and mentoring to develop Skills;
- Possibility to participate in a growing multicultural Project;
- Flexible Schedule;
- Work in a diverse environment with people from over 75 nationalities;
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!;
- We promote inter-company mobility to work at any of our sites around the world;
- Workplace: Hybrid position in Lisbon, Portugal.
Job Type: Full-time
