As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Together, we keep everyday life moving to build a better tomorrow
Are you a talented and driven sales professional with a passion for developing service-oriented solutions and managing an external dealer network? Do you have experience in industrial goods sales in the automotive or agricultural industry? If so, we have an exciting opportunity for you to join our team at HIAB as a Service Dealer Manager!
As a Service Dealer Manager, you will have the opportunity to make a difference by developing our dealer network, service offering and utilising our digital platforms to drive sales.
If you're ready to take on a challenging and exciting role that allows you to make a difference, we encourage you to apply today and join our team at HIAB in Södertälje or one of Hiab's other offices in Malmö or Hudiksvall!
Main tasks and responsibilities
In this role, you will be responsible for driving and accelerating sales of our service portfolio through our dealer network. You will work closely with our dealers to provide guidance, training, and support on our organization's Services products, but also be able to challenge and coach our dealers. You will also be responsible for managing dealer relationships, ensuring compliance with organizational policies and standards, and optimizing the service dealer network coverage in your geographical area.
Your main tasks and responsibilities will include setting targets and developing the performance of our service dealer network, making regular visits to these dealers to identify sales opportunities, and driving part, contract, and other service product sales through Hiab Service dealer network. Additionally, you will create gap analysis for webshop conversion rates, capture rates, and use installed base to drive ProCare contracts in order to develop service sales action plans.
What you’ll need to succeed
The ideal candidate will have a Bachelor's degree in business, marketing, economics, or a related field, and at least 5 years of experience in service sales, dealer management or industrial goods sales. You should be an extrovert and open-minded, curious and eager to develop and have competency in Google applications, including Slides, Sheets, Docs, and Gmail.
To excel in this position, you need excellent communication skills in both Swedish and English, a customer service mindset, a competitive sales mentality, and strong analytical abilities. You should thrive in a fast-paced environment and have a “do-er” mentality.
You will be part of
We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.
Interested to join?
For further information please contact Björn Nilsson, Director, Sales & Services, Sweden, by email at bjorn.2.nilsson@hiab.com
If you are excited about this opportunity, please submit your application by 06.06.2023.
Please note that the interview process may begin before the closing date of the job posting.
Hiab is part of Cargotec
Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.
Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com
Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.
