JOB DESCRIPTION
-Manages the day to day operations of a retail store, directs and oversees all store functions.
KEY PERFORMANCE INDICATORS
-Increase sales and maximize profitability of the store
-Achieve high Average Transaction Value of the store
-Inventory Integrity, managing stock losses and conducting stock counts
-Responsible for Staff Development & training in the store
-Ensure all the Store Operation are compliance according to Valiram Group SOP
-Ensure staff payroll are kept in minimum % versus sales target
KEY AREAS OF RESPONSIBILITIES
Drive the Sales and maximize Profitability
- Manage and deliver store’s/outlet’s sales performance.
- Facilitate implementation of product/ sales strategies.
- Communicate information on sales goals and targets to the team on continuous basis.
- Prepares necessary sales reports for Managers.
Deliver WOW Experience
- Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.
Delivery Operations Excellence
- Conduct daily briefing to retail staff on target and highlights of the day
- Monitor stock availabilities
- Always maintain compliance of the Store’s SOP .
- Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS.
- Prepares monthly reports for Managers
Develop Team
- Supervise retail staff
- Encourage team to demonstrate Valiram Entrepreneurial Spirit
- Second in charge in the absence of Manager to look into staff related matters
Job Types: Full-time, Permanent
Salary: RM2,000.00 - RM4,000.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Flexible hours
- Monday to Friday
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Penang Hill: Reliably commute or planning to relocate before starting work (Required)
